INKA — Privacy Policy
Last Updated: August 2, 2026
At INKA, your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website, make a purchase, use our services, or communicate with us.
INKA operates this store and website, including the related information, content, features, tools, products, and services provided to you as part of your shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide these Services.
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood how your information may be collected, used, and disclosed as described below.
01 — Personal Information We Collect
When we refer to personal information, we mean information that identifies you or can reasonably be linked to you or another individual.
Depending on how you interact with INKA, where you live, and as permitted or required by applicable law, we may collect the following types of personal information:
Contact Information
- Name
- Billing address
- Shipping address
- Phone number
- Email address
Payment & Financial Information
- Credit or debit card information
- Financial account information
- Payment details
- Transaction information
- Payment confirmation
- Method of payment
Account Information
- Username
- Password
- Security questions
- Preferences
- Account settings
Transaction Information
Information relating to products you:
- View
- Add to your cart
- Add to your wishlist
- Purchase
- Return
- Exchange
- Cancel
This may also include information about your previous transactions.
Communications
Information you provide when communicating with us, including customer service inquiries and other messages.
Device Information
Information about your device, browser, network connection, IP address, and other unique identifiers.
Usage Information
Information about how and when you interact with or navigate our Services.
02 — How We Collect Your Information
We may collect personal information from several sources, including:
Directly From You
When you create an account, visit or use our Services, communicate with us, or otherwise provide information to us.
Automatically
Through your device when you use our Services or visit our website, including through cookies and similar technologies.
From Service Providers
When third-party service providers collect or process information on our behalf to provide certain technologies or services.
From Partners & Third Parties
We may also receive information from our business partners or other third parties.
03 — How We Use Your Personal Information
Depending on how you interact with INKA, we may use your personal information for the following purposes:
Providing & Improving Our Services
We may use your information to:
- Process payments
- Fulfill and manage orders
- Arrange shipping
- Process purchases, returns, and exchanges
- Maintain and manage your account
- Remember your preferences
- Send account and order notifications
- Facilitate reviews
- Provide customer support
- Recommend products that may be relevant to you
- Improve and personalize your shopping experience
Marketing & Advertising
We may use your information for marketing and promotional purposes, including sending promotional communications by email, text message, or postal mail.
We may also use information about your previous purchases, cart activity, or interactions with our Services to provide relevant advertising on our website or other platforms.
Security & Fraud Prevention
Your information may be used to:
- Authenticate your account
- Maintain a secure shopping and payment experience
- Detect and investigate potentially fraudulent, illegal, unsafe, or malicious activity
- Protect our Services and users
If you create an account, you are responsible for keeping your login credentials secure. We recommend that you do not share your username, password, or other account information with anyone.
Communication
We use your information to provide customer support, respond to your requests, and maintain our relationship with you.
Legal Requirements
We may use your personal information to comply with applicable laws, respond to valid legal requests, participate in legal proceedings, and enforce our terms and policies.
04 — How We Share Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, subject to this Privacy Policy.
These may include:
Shopify & Service Providers
We may share information with Shopify and third-party providers that perform services on our behalf, including:
- IT management
- Payment processing
- Data analytics
- Customer support
- Cloud storage
- Order fulfillment
- Shipping
Marketing Partners
We may share information with business and marketing partners to provide marketing services and personalized advertising.
These partners may use your information according to their own privacy policies.
Depending on where you live, you may have the right to opt out of certain forms of targeted advertising or sharing of personal information.
At Your Direction
We may disclose information when you request or authorize us to do so, such as when information is required to ship your order or when you use social media features or login integrations.
Affiliates
We may share information with our affiliates or other companies within our corporate group.
Business & Legal Transactions
Information may be disclosed in connection with business transactions such as mergers, acquisitions, bankruptcy, or other legal or regulatory requirements.
We may also disclose information when necessary to enforce our policies or protect the rights, property, and safety of INKA, our customers, or others.
05 — Our Relationship With Shopify
INKA uses Shopify to host and operate our Services.
Shopify may collect and process personal information about your access to and use of our Services to provide and improve its services.
Information submitted through our website may be transmitted to and shared with Shopify and other third parties, including parties located in countries other than your country of residence.
Shopify may also use information obtained from your interactions with our store, other merchants, and Shopify itself to provide enhanced features and services.
For more information about how Shopify handles personal information and available privacy rights, please refer to Shopify’s applicable privacy policies and privacy portal.
06 — Third-Party Websites & Links
Our Services may contain links to websites or online platforms operated by third parties.
If you visit a website that is not operated or controlled by INKA, we recommend reviewing that website’s privacy, security, and other policies.
INKA is not responsible for the privacy, security, accuracy, completeness, or reliability of information provided by third-party websites.
Information shared on public or semi-public platforms, including social media platforms, may be visible to other users and may be used by those platforms or third parties according to their own policies.
The inclusion of third-party links does not necessarily constitute an endorsement of those websites or their operators.
07 — Children's Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.
If you are a parent or guardian and believe that a child has provided us with personal information, you may contact us using the contact details provided below to request its deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined under applicable law, personal information of individuals under 16 years of age.
08 — Security & Retention
We take reasonable measures to help protect your personal information. However, no security system is completely secure or impenetrable, and we cannot guarantee absolute security.
Information sent to us may also not be completely secure while in transit. We recommend that you avoid using unsecured channels to communicate sensitive or confidential information.
We retain personal information for as long as necessary depending on factors such as:
- Maintaining your account
- Providing our Services
- Meeting legal obligations
- Resolving disputes
- Enforcing agreements and policies
09 — Your Privacy Rights & Choices
Depending on where you live, you may have certain rights regarding your personal information.
These may include:
Right to Access
You may have the right to request access to personal information we hold about you.
Right to Delete
You may have the right to request deletion of personal information we maintain about you.
Right to Correct
You may have the right to request correction of inaccurate personal information.
Right to Data Portability
You may have the right to receive a copy of your personal information and, in certain circumstances, request that it be transferred to another party.
Right to Opt Out of Targeted Advertising
Depending on where you live, you may have the right to opt out of certain forms of the “sale” or “sharing” of personal information or targeted advertising.
If you visit our website with the Global Privacy Control (GPC) signal enabled, we may treat the signal as an opt-out request where applicable.
Communication Preferences
You may unsubscribe from promotional emails at any time using the unsubscribe option included in our marketing communications.
Even if you unsubscribe from promotional communications, we may still send non-promotional messages relating to your account or orders.
10 — UK & European Economic Area Rights
If you reside in the United Kingdom or European Economic Area, and subject to applicable laws and exceptions, you may have additional rights, including:
Objection & Restriction
You may have the right to request that we stop or restrict the processing of your personal information for certain purposes.
Withdrawal of Consent
Where we rely on your consent to process personal information, you may withdraw that consent.
Withdrawing consent does not affect the lawfulness of processing that occurred before your withdrawal.
You may exercise applicable privacy rights through the Services or by contacting us using the details below.
11 — Exercising Your Rights
We will not discriminate against you for exercising your privacy rights.
We may need to verify your identity before processing certain requests, as permitted or required by law.
Where permitted by applicable law, you may designate an authorized agent to submit a request on your behalf. We may require proof of authorization and may also require you to verify your identity directly.
We will respond to valid requests within the time required by applicable law.
12 — Complaints
If you have concerns or complaints about how INKA handles your personal information, please contact us using the contact details below.
Depending on where you live, you may also have the right to appeal our decision or submit a complaint to your local data protection authority.
13 — International Transfers
Your personal information may be transferred, stored, or processed outside the country where you live.
If we transfer personal information outside the European Economic Area or United Kingdom, we may rely on recognized legal transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent mechanisms recognized by the relevant authorities, unless the destination country has been determined to provide an adequate level of protection.
14 — Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or other operational reasons.
When we make changes, we will publish the updated version on our website and revise the “Last Updated” date where required.
15 — Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us:
Email:
Location: Kuwait City, Kuwait City, KW-KU, 00956, KW
For purposes of applicable data protection laws, INKA is the data controller of your personal information.